Effective from Sep 15, 2025
By accessing and visiting Meeloo, you confirm that you have carefully read and comprehended the following Terms of Service (“customer terms or “terms”).Please make sure to thoroughly understand all of these Terms of Service before you begin using Meeloo, as your usage will be governed by these Terms of Service.
These Terms of Service establish a legally binding agreement ("agreement") between the users of Meeloo (referred to as "you," "yourself," "user," or "customers") and Meeloo, Both you and Meeloo are individually referred to as a "party" and collectively as the "parties."
If you do not agree with any of these Terms of Service, it is imperative that you immediately stop accessing and using the application and the services provided under these Terms of Service. By accepting these Terms of Service, you enter into a binding agreement with Meeloo regarding your use of the application.
1.1 Authorized Users. Your access and use of Meeloo's Services are subject to all applicable international, federal, state, and local laws and regulations. You represent and warrant that you will not engage in any unlawful or prohibited activities when using the Service, as outlined in this Agreement.
1.2 The Services are intended for users who are 18 years of age or older. If you are under 18 years old, please refrain from using these Services.
1.3 Please note that standard messaging charges, data charges, and/or voice charges (as applicable) may be imposed by your Device provider, and you are responsible for covering those charges.
1.4 You are solely responsible for maintaining the confidentiality of your Registration Data and Application login credentials. You will be held liable for any activities, transactions, or misuse of the Application that occur through your Account, unless such events are caused or contributed to by Meeloo.
1.5 In case you cannot access your Account, or if you become aware of or suspect any unauthorized access or use of your Registration Data, login details, or Account, or if the security of your Account has been compromised in any way, it is your responsibility to notify Meeloo immediately.
1.6 Meeloo and/or any Third-Party Service Providers may suspend access and Service subscriptions if:
1.6.1 The Registration Data or any other information provided by you is false or if you no longer meet the Eligibility Requirements.
1.6.2 The security of your Account has been compromised in any way.
1.6.3 You have not complied with any of the requirements stated in this clause.
1.7 Meeloo and/or any Third-Party Service Providers may block, suspend, alter, or update the Services at any time (including without notice) for the following reasons:
1.7.1 To improve the Services, and/or the Services (including enhancing security).
1.7.2 To comply with Applicable Law.
1.7.3 To protect legitimate business interests.
2.1 Meeloo grants you a limited, revocable, non-transferable, non-exclusive, and non-sublicensable license to use its application and related services (including all provided updates and/or upgrades), subject to the terms and conditions stated herein.
2.2 This license is granted solely for private and non-commercial purposes. It is contingent upon your adherence to these Terms and Conditions, Privacy Policy, and any additional guidelines updated by Meeloo.
3.1 The application and all associated intellectual property rights (“IP”) remain the property of Meeloo or its third-party licensors. Unless expressly stated, these Terms of Service do not grant you any rights related to the IP. All rights not explicitly granted to you are reserved by Meeloo.
3.2 The application and other related services are owned and operated by Meeloo. Meeloo Materials provided, including content, visual interfaces, information, graphics, design, compilation, products, software, algorithms, services, and all other elements of the Services, are protected under relevant Copyright, Trademark, Patent laws/statutes, international conventions, and other applicable intellectual property regulations.
3.3 Meeloo Materials do not include any User/Customer Content or content from third-party sites, even if Meeloo provides links to access such content.
3.4 You must refrain from:
3.4.1 Copying, reproducing, modifying, creating derivative works of, decompiling, reverse engineering, or attempting to derive the composition, underlying information, structure, or ideas of any IP.
3.4.2 Breaching, disabling, tampering with, or developing or using (or attempting) any workaround for any security measure provided on the Application.
3.4.3 Using any IP in a manner that infringes or misappropriates a third party's intellectual property rights or moral rights.
3.4.4 Distributing, disclosing, or allowing the use of any IP by any third party through any format, timesharing service, service bureau, network, or any other means.
3.4.5 Merging or combining any IP with any other technology not provided by Meeloo, or removing any proprietary notice language on any copies of any IP.
3.5 You are solely responsible for any Customer Content posted or transmitted through the Application or Device. Customer Content includes messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files, or any other material(s) or information.
3.6 Ensure that your Content is lawful and does not infringe any third party's rights, including intellectual property rights. Additionally, you must not:
3.6.1 Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, unlawful, blasphemous, pornographic, libelous, invasive of another's privacy, hateful, racially or ethnically objectionable, disparaging, or otherwise unlawful material or information. This includes any material related to or encouraging money laundering or gambling.
3.6.2 Upload files that contain software or other materials protected by intellectual property laws or rights of privacy or publicity unless you own or control the rights or have obtained necessary consents.
3.6.3 Upload files that contain viruses, corrupt files, or any other similar software or programs that may damage the operation of another electronic device.
3.6.4 Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such a manner.
3.6.5 Falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in an uploaded file.
3.6.6 Deceive or mislead the addressee about the origin of a message or communicate any information that is grossly offensive or menacing in nature.
3.6.7 Harvest or collect information about others, including email addresses, without their consent.
4.1 Prohibited Content. You are prohibited from using the Meeloo services to create, upload, download, copy, publish, or spread any images, sounds, videos, data, text, information, or other materials (referred to as “Content”) that: (a) violate any laws, rules, regulations, or policies; (b) incite racial or ethnic discrimination or hatred; (c) undermine stability; (d) contain obscenity, sexual references, pornography, gambling, violence, murder, or terrorism; (e) insult, defame, or infringe upon the lawful rights and interests of others; or (f) contain abusive or threatening information.
4.2 License to User Content. By uploading or publishing any Content to Meeloo services (referred to as “Your Content”), you grant Meeloo a worldwide, non-exclusive, irrevocable, royalty-free, fully-paid, perpetual, sublicensable (through multiple tiers), fully transferable license to use, distribute, reproduce, create derivative works from, publish, translate, publicly perform, and publicly display Your Content in any format or medium now known or later developed for any purpose. Meeloo may use customer/user content on the mobile application and in other products or services at its sole discretion. Meeloo can also transfer the license or authorization to use such information and content to its related companies and partners, again at their sole discretion, without requiring user consent.
4.3 Meeloo reserves the right to display advertisements, promotional materials, and sponsorships in connection with User/Customer Content. (Note: You are not entitled to any payment or other compensation for Meeloo's use of Your Content).
4.4 Meeloo has the right, at its sole discretion and without notice to you, to remove Your Content if it infringes upon the rights and interests of others. Furthermore, Meeloo has the right to suspend or terminate a user's access to the services if it violates copyright law or other intellectual property laws.
4.5 You are solely responsible for any and all liabilities and damages arising from any claims made by third parties regarding Customer/User Content. You shall compensate Meeloo for all losses and damages incurred, including but not limited to economic and business losses.
4.6 Unless required by applicable laws, you should not send any confidential or proprietary information to Meeloo.
4.7 While Meeloo handles your personal information in accordance with the existing Privacy Policy, none of Your Content will be considered confidential or proprietary.
5.1 Restrictions: As a prerequisite for using the Service, you agree not to use the Services for any unlawful or prohibited purpose as stated in these Terms of Service.
5.2 Accessing Meeloo Materials and connected services from territories where such access is illegal is strictly prohibited. Users are responsible for complying with all local rules, laws, regulations, and policies, including but not limited to those related to intellectual property rights, the internet, technology, data, email, and privacy.
5.3 Using any of Meeloo Materials for purposes other than those permitted herein is prohibited.
5.4 You shall not use Meeloo's service in any manner that, in our sole discretion, could damage, disable, overburden, impair, or interfere with any other party's use of the Service.
5.5 You shall not take any action that imposes an unreasonable or disproportionately large load on Meeloo's infrastructure.
5.6 You shall not intentionally interfere with or damage the operation of Meeloo's services or disrupt users' enjoyment of it, using any means, including uploading or disseminating viruses, worms, or other malicious code.
5.7 You shall not remove, circumvent, disable, damage, or otherwise interfere with any security-related features of Meeloo's services, features that prevent or restrict the use or copying of any accessible content, or features that enforce limitations on the use of Meeloo's services.
5.8 You shall not attempt to gain unauthorized access to Meeloo's services, any part of it, other accounts, or networks connected to it or any part of it, whether through hacking, password mining, or any other means. Furthermore, you shall not attempt to interfere or disrupt the proper functioning of Meeloo's service and/or the activities conducted on it.
5.9 You shall not obtain or attempt to obtain any materials or information through any means that are not intentionally made available by Meeloo. You agree not to modify Meeloo's services in any manner or form, nor to use modified versions of Meeloo's services, including (but not limited to) unauthorized access attempts.
5.10 Meeloo's services may include an auto-reply function. You agree not to use any robot, spider, scraper, or other automated means to access or bypass Meeloo's services for any purpose without our express written permission.
5.11 You shall not employ framing techniques to enclose any trademark, logo, or other company materials without our express written consent.
5.12 You shall not use any meta tags or other 'hidden text' utilizing Meeloo's name or trademarks without our express written consent.
5.13 You shall not deep-link to Meeloo's services and shall remove any objectionable links at Meeloo's sole discretion. You shall not use our logos, graphics, or trademarks as part of a link without our express written consent.
5.14 You shall not send junk mail to other users of the service, including but not limited to unsolicited advertising, promotional materials, or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures.
5.15 Representation and Warranty: You represent, warrant, and covenant that at all times: (i) Your Content is legal and does not infringe upon any third party's intellectual property rights, reputation, name, privacy rights, moral rights, or other lawful rights and interests; (ii) you either own or have the necessary licenses, rights, consents, and permissions for the use of Your Content; and (iii) you authorize Meeloo to use Your Content for its purposes.
6.1 Meeloo maintains a zero-tolerance policy toward any form of Child Sexual Abuse and Exploitation (CSAE). Users are strictly prohibited from uploading, sharing, distributing, soliciting, or promoting any content that depicts, facilitates, or refers to CSAE, including but not limited to child sexual abuse material (CSAM), grooming behaviors, or any other exploitative activity involving minors.
6.2 Any violation of this policy will result in immediate account termination, permanent ban from the platform, and reporting to appropriate law enforcement authorities. Meeloo cooperates fully with legal investigations and utilizes industry-standard tools to detect, prevent, and report CSAE-related content.
6.3 By using Meeloo, you agree to comply with all applicable laws regarding the protection of minors and acknowledge our commitment to maintaining a safe and respectful environment for all users.
7.1 You are welcome to provide suggestions, comments, ideas, or know-how regarding our services, but it is not mandatory. We value your input and may consider it for the improvement of our services.
7.2 Any feedback you provide shall not be considered confidential information and can be used by our company for any purpose we deem fit.
7.3 There is no obligation on our part to provide compensation for the use of feedback you provide.
8.1 For your convenience, the Service may contain links to other websites or services (“Linked Sites”).
8.2 We want to clarify that the inclusion of these Linked Sites does not imply our endorsement of them or the information, material, products, or services they offer. We do not provide any express or implied warranties regarding the content or services available through these Linked Sites.
8.3 It's important to note that accessing and using Linked Sites, including any information, material, products, or services obtained from them, is solely at your own risk.
8.4 Any correspondence, business dealings, participation, or engagement with advertisers or third parties found on or through our platform are solely between you and those advertisers or third parties. We are not responsible or liable for any loss or damage incurred as a result of such dealings or the presence of these advertisers on our platform.
8.5 We reserve the right to make changes to or discontinue any content or services available on our mobile application at any time without prior notice. Please note that the content or services may become outdated, and we do not commit to updating such materials.
Meeloo offers certain features and content through Paid Services, including one-time purchases and subscription-based services (VIP Club features). All payments are processed through the Apple App Store, and by using these services, you agree to comply with the App Store’s terms and conditions.
By purchasing or subscribing to any Paid Services, you acknowledge and agree that Meeloo is not responsible for any fees, taxes, or charges imposed by your payment provider or the app store.
9.1 Subscriptions
9.2 Virtual items
9.3 Refund
All purchases, including subscriptions, are final and non-refundable. You acknowledge and agree that Meeloo does not offer refunds for any reason, including partial use or failure to cancel before the end of a free trial or billing cycle. You are responsible for managing your subscription through your App Store account settings.
10.1 These Terms of Service will remain in effect until terminated by Meeloo in accordance with the terms outlined below.
10.2 Meeloo reserves the right to terminate these Terms without notice in the following circumstances:
10.2.1 To comply with any Applicable Law.
10.2.2 In the event of a breach of these Terms of Service by you.
10.3 You acknowledge that Meeloo, at its sole discretion, may terminate your account (or any part thereof). Additionally, Meeloo retains the right to discontinue any aspect of the Service at any time, including the display of licensed content, linked or embedded content, etc.
10.4 Meeloo is not responsible for the deletion, loss, or failure to store your content. You agree that your access to the Service or any account you may have, or a portion thereof, may be terminated without prior notice. Furthermore, you agree that Meeloo will not be liable to you or any third party for such termination.
11.1 Meeloo expressly disclaims all warranties and conditions, both express and implied, to the fullest extent permitted by applicable law. This includes but is not limited to warranties or conditions of merchantability, fitness for a particular purpose, non-infringement of third-party rights, and those arising from a course of dealing or usage of trade, regarding the services. Meeloo does not guarantee that the services will meet your requirements or be uninterrupted, timely, secure, or error-free. Meeloo does not warrant or represent the use or results obtained from the use of their services.
11.2 You acknowledge that the services may experience operating errors or defects, including but not limited to data loss, delays, non-deliveries, errors, system downtime, misdeliveries, network or system outages, file corruption, or service interruptions. Such events shall not constitute a breach of this or any other contract on the part of Meeloo, even if caused by the negligence or gross negligence of Meeloo or its affiliates, employees, agents, licensors, or subcontractors.
12.1 You agree to indemnify and hold Meeloo, its affiliated companies, suppliers, and partners harmless from any claims, losses, damages, liabilities (including attorney's fees), arising from your use or misuse of the Service, violation of these Terms, violation of the rights of any other person or entity, or any breach of the representations, warranties, and covenants stated herein.
12.2 Meeloo reserves the right, at its own expense, to assume exclusive defense and control of any matter for which you are required to indemnify Meeloo. You agree to cooperate with Meeloo in defending any such claims.
13.1 Under no circumstances, including negligence, shall Meeloo or its affiliates, contractors, employees, agents, or third-party partners or suppliers be liable to you for any special, indirect, incidental, consequential, or exemplary damages resulting from your use or inability to use Meeloo materials or the service itself, or any other interactions with Meeloo, even if Meeloo or an authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. Therefore, the above limitation or exclusion may not apply to you. In such cases, Meeloo's liability will be limited to the extent permitted by law.
13.2 In no event shall Meeloo or its affiliates, contractors, employees, agents, or third-party partners or suppliers' total liability to you for all damages, losses, and causes of action arising out of or relating to these Terms or your use of Meeloo services (whether in contract, tort, warranty, or otherwise) exceed the amount already spent by a particular user on the platform.
13.3 These limitations shall also apply with respect to damages incurred by reason of any products or services sold or provided to you by third parties other than Meeloo and received by you through or advertised on Meeloo service or received by you through any links provided on Meeloo service.
14.1 Meeloo may make amendments to these Terms of Service and will keep you informed of such changes.
14.2 We reserve the right to change these Terms at any time by updating them on the Website. Unless stated otherwise, any change takes effect immediately. It is your responsibility to stay updated with the latest Terms. By continuing to access and use the Services, you agree to be bound by the updated Terms.
14.3 We may change, suspend, discontinue, or restrict access to the Website without notice or liability.
14.4 These Terms were last updated on September 3, 2025.